1. CSC User Accounts

How can I change which project is billed for my usage?

If you belong to more than one CSC project you might want to use one project for a certain...

How do I change my password?

If you don't know the password of your CSC user account, you can reset your password: Go...

How is the computing time calculated

Running jobs at CSC's servers uses computing saldo. If that runs out, you can apply for more (...

How to cite CSC in a paper

A good place is the acknowledgements at the end of the manuscript. This is a typical one: ...

How to find project information?

Project manager may log on the Scientist's User Interface and select SERVICES -> eService...

I am leaving abroad as a visiting scientist or a post doc researcher. May I use CSC’s computing resources during my visit abroad?

You have the right to use CSC's computers if the connection to the Finnish home university...

I can't see or manage my CSC account information in Scientitst's User Interface

If your CSC account is created before summer 2015, the link between your HAKA-account (I.e....

I can login to nxkajaani, but I can't login to Sisu/Taito from there.

The problem is likely your keyboard mapping in the remote desktop. Don't try too many times, or...

I cannot login to CSC computing environment even though I know that my username and password are correctly typed? What is wrong?

It is possible that you have exceeded you disk space limit and login is not possible anymore....

I have lost my password. What should I do?

You can generate a new password for your CSC user account via SUI sign-up page (...

I would like to apply for a CSC’s user account. How do I proceed?

See: How to apply for User Accounts and Compute Projects

My CSC e-mail box does not work anymore and I cannot read my CSC e-mails?

The e-mail services for CSC user accounts ended in November 2008, when CSC's IMAP server for...

X11 remote graphics does not work

Remote graphics requires either using NoMachine remote desktop or tunnelling X11 through ssh....

2. Supercomputing resources (Sisu and Taito)

Can I use GridFTP to transfer data to CSC?

CSC has a GridFTP endpoint that can be used for data transfer. To be able to use...

How can I share a files in Sisu and Taito with other users?

If you need to share files with other Taito users you can apply for a project disk or ...

How do I know how much computing resources I have left on my computing account?

The most important unix commands concerning CPU time and disk quota are 'saldo' and 'quota –v'....

How do I reserve a large memory node for interactive use on Taito?

If you need significantly more memory than the 128 GB provided on Taito-shell nodes, please...

How do I start long-running jobs in Taito-shell?

Taito's batch job system is the preferred way of starting long running jobs. It gives you...

How is the computing time calculated

Running jobs at CSC's servers uses computing saldo. If that runs out, you can apply for more (...

How should I backup my data in Sisu and Taito?

The file system used in Sisu and Taito is designed for analysing data, not for storing data. Of...

How to choose CPU architecture on Taito

About half of the Taito nodes have Sandy Bridge and the rest Haswell CPUs. All programs that...

How to estimate how much memory my batch job needs?

It is difficult to estimate beforehand the exact needs for jobs. Usually the best thing you can...

I am a new CSC user. How to get started?

There are lots of material available online: Collection of training event materials and...

I can login to nxkajaani, but I can't login to Sisu/Taito from there.

The problem is likely your keyboard mapping in the remote desktop. Don't try too many times, or...

I have already a taito-shell session open and would like to open another session on the same node. How?

If you need to open a second shell on the same taito-shell node, for example to check the...

My job runs out of memory in taito-shell.csc.fi

In taito-shell.csc.fi each user is allowed to use up to 128 GB of memory. However, the memory...

Where should I put my data in Sisu and Taito

Sisu and Taito share the same file system. In practice this means that both machines see the...

Why is my batch job queueing so long?

Queueing is inevitable when there are more jobs than resources. CSC uses the fair share...

X11 remote graphics does not work

Remote graphics requires either using NoMachine remote desktop or tunnelling X11 through ssh....

3. Pouta Cloud

Can I access my CSC home/wrkdir/project directories from cPouta?

It's possible to access your regular CSC $HOME, $WRKDIR and even application directories from...

Can I run MPI applications on cPouta?

MPI applications should run, although at this time we don't have any specific guidelines for...

Do you offer SSL certificates?

Not as such, but you do have several options: if your organisation is a Funet member...

How can I store data on cPouta?

Pouta provides two choices which are  not backed up by CSC : Temporary storage...

How do I access the CSC archive service from cPouta?

If you have an account with CSC's archive service HPC- archive or the with the IDA starage...

How do I get access to cPouta?

For access to pouta you need a CSC user account and project for accounting your usage of CSC...

How do I get my åäö with a Finnish keyboard layout to work in the web console of my instance?

You see errors like these on cPouta or ePouta Linux Virtual Machines when using the console...

How do I migrate my data away from legacy volumes?

Migration options There are multiple ways to migrate data from the legacy "hpc-storage"/"-"...

How fast is the cPouta network?

The network is a mix of 40 Gb/s and 10 Gb/s Ethernet. Machines launched using HPC flavors will...

I am a new CSC user. How to get started?

There are lots of material available online: Collection of training event materials and...

I have a CSC account, how do I get access to cPouta?

See the relevant chapter in the cPouta User Guide:  Applying for cPouta access

Is cPouta backed up?

Mostly not. The servers that control and manage the service are backed up so we can restore the...

What are volumes? How do I use them?

Volumes are virtual block devices exported from a central storage backend to virtual machines....

What does it cost to use cPouta?

cPouta usage is free for Finnish academic use if a project application is accepted. This...

What is cPouta?

See the main page of the user guide for the answer: cPouta User Guide