1. CSC User Accounts

How can I change which project is billed for my usage?

If you have more than one project you might want to use one project for certain tasks and the...

How do I change my password?

If you don't know the password of your CSC user account, you can reset your password in MyCSC: ...

How is the computing time calculated

Running jobs at CSC's servers uses computing saldo. If that runs out, you can apply for more (...

How to cite CSC in a paper

A good place is the acknowledgements at the end of the manuscript. This is a typical one: ...

How to find project information?

Project manager may log on the Scientist's User Interface and select SERVICES -> eService...

I am leaving abroad as a visiting scientist or a post doc researcher. May I use CSC’s computing resources during my visit abroad?

You have the right to use CSC's computers if the connection to the Finnish home university...

I can't see or manage my CSC account information in Scientitst's User Interface

If your CSC account is created before summer 2015, the link between your HAKA-account (I.e....

I can login to nxkajaani, but I can't login to Sisu/Taito from there.

The problem is likely your keyboard mapping in the remote desktop. Don't try too many times, or...

I cannot login to CSC computing environment even though I know that my username and password are correctly typed? What is wrong?

It is possible that you have exceeded you disk space limit and login is not possible anymore....

I have lost my password. What should I do?

You can generate a new password for your CSC user account via my.csc.fi portal. Click '...

I would like to apply for a CSC’s user account. How do I proceed?

See: How to apply for User Accounts and Compute Projects

My CSC e-mail box does not work anymore and I cannot read my CSC e-mails?

The e-mail services for CSC user accounts ended in November 2008, when CSC's IMAP server for...

X11 remote graphics does not work

Remote graphics requires either using NoMachine remote desktop or tunnelling X11 through ssh....

2. Supercomputing resources (Sisu and Taito)

How is the computing time calculated

Running jobs at CSC's servers uses computing saldo. If that runs out, you can apply for more (...

I can login to nxkajaani, but I can't login to Sisu/Taito from there.

The problem is likely your keyboard mapping in the remote desktop. Don't try too many times, or...

X11 remote graphics does not work

Remote graphics requires either using NoMachine remote desktop or tunnelling X11 through ssh....