Service Desk
Scheduled service breaks on Roihu
The first Tuesday and Wednesday of each month whose preceding Monday is a working day, are reserved for regular maintenance breaks. You should never rely on Roihu being available on those days.
Planned service breaks are announced at least three weeks in advance. It allows sufficient time for all running jobs to complete safely. We always announce the planned duration of the break in advance and send updates in case of changes.
The jobs you run will not be interrupted by maintenance breaks. Maintenance windows are always reserved in advance, and only jobs that can safely finish before them are allowed to run. Thus, very short jobs can run even only moments before a maintenance break.
Unscheduled breaks
Occasionally we may need to perform urgent maintenance due to technical or security reasons. In these cases we announce the break and reserve the time window for it as soon as possible.
Other services
- Sensitive Data services have service breaks on the first Wednesday of every month. We always inform users by email about any additional service breaks.
- Information about LUMI service breaks can be found on the LUMI website.
- Fairdata services’ planned maintenance breaks are listed on the Fairdata website.